PRIVATE POLICY

 

At Tamar Valley Diggers & Cartage we are committed to protecting your personal information, we respect your privacy. This Privacy Policy explains in general terms how we protect the privacy of your personal information under the Privacy Act 1988 (Cth) (Act) and the Australian Privacy Principles.

YOUR PERSONAL INFORMATION

Personal information held by us may include your

  • Name

  • Date of birth

  • Current or previous addresses

  • Email address

  • Business Name

  • File Uploads and Pictures

PHONE NUMBERS

We collect your personal information from our hire agreements, or what you tell us or show us when you telephone us or browse on our website. When you are making enquiries about our products and services, we will usually ask you for your name, your contact details including your phone number, address, and email address (if necessary). This helps us to contact you, to answer assist with your enquiry. When you rent any equipment from us, we will request that you supply us with some or all of the following: Your name, street address, e-mail address, mobile number, your company or business name to identify you, and for us to contact you. Details of your Driver’s License, or a photocopy or digital image of it, so that we can confirm your identity, your residence, and your legal right to drive one of our vehicles.

REASONS WHY WE COLLECT PERSONAL INFORMATION

The collection of personal information is important for our business operations. The main reasons for collecting information are: 

  • To provide you with our services 

  • To respond to web enquiries 

  • For finance (processing payments and transactions)

DISCLOSURE AND USE OF PERSONAL INFORMATION

Your personal information may be used and disclosed to: 

Identify you; 

  • Communicate with you 

  • Provide you with the products and/or services you require from us; 

  • For services including, billing and collecting debts; 

  • To better understand your needs to improve our service offering

SECURITY AND STORAGE

Personal information may be stored by us electronically. We are committed to keeping your details secure and to have suitable procedures in place to safeguard your personal information. We have security measures in place for our electronic information to ensure your information is safe. Through our website, you may be able to access external websites. Those other websites are not subject to our privacy standards, policies and procedures.